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Administrator Support

Answers

Common Questions

How do I create a teacher account as a district admin?

If you are a District Admin:

  1.       Decide when to send out invites. Our password setup links expire after 48 hours, so it’s often most effective to send invites before a teacher inservice/professional development day. After 48 hours, teachers can still request a new password reset link at https://app.boardworkseducation.com
  2.       Gather teacher email addresses. We’ve setup your district with the schools you gave us in your onboarding survey. The easiest way to send out invites is from a list of comma-separated emails, or CSV, organized by school
  3.       Send teacher account creation emails using our bulk-invite tool. While logged-in to your district administrator account, navigate to the “Schools” tab, then select “Manage” and “View” next to the school where you’d like to invite teachers. Scroll down to “Users” and click to expand. Select “Add User” to start inviting your first users.
  4.       Copy + paste your teachers’ emails into the “Invite new users” field. Make sure emails are separated by a comma. Note that each email can only have one account, so if you have already invited a teacher in one school, you won’t be able to invite them to join a second school without a different email address.
  5.     That’s it! Once you select “Save,” teachers will receive an email from no-reply@boardworksed.com with instructions to set their password. Once logged in, they will have access to the Boardworks platform and can start sharing, presenting, saving and editing presentations.

Still a bit confused? See the quick animation of the process below.

Animation that shows how to create user accounts

 

How do I create a teacher account as a school admin?

If you are a School Admin:

  1.     Decide when to send out invites. Our password setup links expire after 48 hours, so it’s often most effective to send invites before a teacher inservice/professional development day. After 48 hours, teachers can still request a new password reset link at https://app.boardworkseducation.com
  2.     Gather teacher email addresses. We’ve setup your district with the schools you gave us in your onboarding survey. The easiest way to send out invites is from a list of comma-separated emails, or CSV, organized by school
  3.     Send teacher account creation emails using our bulk-invite tool. While logged-in to your school administrator account, select the “Users” tab on the left. Select “Add User” to start inviting your first users.
  4.     Copy + paste your teachers’ emails into the “Invite new users” field. Make sure emails are separated by a comma. Note that each email can only have one account, so if you have already invited a teacher in one school, you won’t be able to invite them to join a second school without a different email address.
  5.     That’s it! Once you select “Save,” teachers will receive an email from no-reply@boardworksed.com with instructions to set their password. Once logged in, they will have access to the Boardworks platform and can start sharing, presenting, saving and editing presentations.

Still a bit confused? See the quick animation of the process below.

Animation that shows how to create user accounts

How can I add additional district or school administrators? Who should I appoint as district or school administrator?

If you are a District Admin

 

 

Adding an additional district administrator:

Navigate to the users tab to add additional district administrators to the district. Keep in mind that this is the highest level of access. This role is best for district superintendents, technology directors and/or curriculum directors who may need a high level role. Keep in mind that unlike Teacher and School Administrator accounts, District Administrators will not be able to save and edit presentations.

Adding school administrators:

Navigate to the schools tab, select the school you would like to add an administrator to and then select Manage, then View. Scroll down to the users tab and select “Add User” to add school administrators to the school using the manual invite tool by selecting the role “School Administrator” from the dropdown. This role is good for principals, assistant principals, instructional coaches, and department heads who may need to help add teacher accounts or see detailed school analytics.

If you are a School Admin

Adding an additional school administrator is very simple! Just navigate to the Users tab and select “Add User” to add school administrators to the school using the manual invite tool by selecting the role “School Administrator” from the dropdown. This role is good for principals, assistant principals, instructional coaches, and department heads who may need to help add teacher accounts or see detailed school analytics.

How do I reset a teacher's password?

If you are a District Admin

Navigate to the Schools tab, select the teachers’ school, and then scroll down to users. Find the teacher using the search feature or in the drop-down list, select the three dots next to their name and select “reset password” to initiate a password reset email to that teacher.

If you are a School Admin

Navigate to the Users tab. Find the teacher using the search feature or in the drop down list, select the three dots next to their name and select “reset password” to initiate a password reset email to that teacher.

My district is missing a school. How do I add a school?

Contact support@boardworksed.com for assistance with adding schools to your district account.

Who can view district & school analytics?

District administrators can view high-level district analytics, and school administrators can view teacher by teacher school-level analytics under the analytics tab. Note that while you can only have one account type per email (i.e. District Admin, School Admin or Teacher), you can create additional accounts using a separate email address. This can be useful if you are a district administrator looking to gain access to more details school-level analytics.

How can I setup Single-Sign On (SSO) Options?

Google SSO

If a user’s email is a Google account, they sign in directly using their Google account credentials by selecting “Sign in with Google” on our login page.

Classlink & Office 365 SSO

Coming soon…

Does Boardworks have student accounts?

Student accounts are not required for access to Boardworks. Teachers can share content with their students using live lesson codes or student session codes – more information can be found on our Teacher Support Page.

Create Teacher Accounts

Reset a Teacher’s Password

How to Add a School

Review District Analytics

Need More Help?

Email: support@boardworksed.com